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La cultura de WNT es la base del compromiso con sus clientesThe culture of WNT is the base of the commitment with his customers
Ramiro Bengochea, general director of WNT Iberian, S.L30/01/2014
The commitment of WNT with his customers remains sealed in his logo manifested in his Total slogan Tooling= Quality x Service². This commitment, with his customers and with the sector of the mechanised in general, contributes to the people that compose the company a common aim: supply tools with high quality and with an excellent service to optimise the processes of mechanised.
All commitment has to have a high sense of'we' and in WNT this sense achieves to base to strengthen a culture focused to the aim with his customers and his surroundings.
The culture of WNT, like other cultures assents in values that serve like half to manifest the individual characteristics of the personality of each employee focused to a common aim. The values in which WNT assent his culture are the following:
- Empathy: always we are prepared to accept the point of view of our customers, with the aim to evaluate the profit of our action under his perspective.
- Spirit of fight: the problems of the small and medium enterprises of mechanised plant us in front of new challenges daily. We look for the perfect solution, the solution that puts to proof our competition and experience.
- Pioneering spirit: always we are had to test new ways and look for new solutions putting in value all our potential.
- Sportsmanship: the personal ambition of each individual for achieving the aim and surpass to himself same, drives him constantly to reach better standards, but always having present the rules of the clean game.
- Work in team: we feel us so proud of the successes and development of our mates as of us same.
- Family: be member of a big group of companies that operate as a whole contributes us stability, respect and pride of belonging to a strong community that bases his experience in a big family.
To his time, the values protect us against behaviours that in place to contribute value to the customers are true shredderss of value, well was in the internal or external processes, but that at the end self-evident in the fulfillment of our commitment with the customer. The shredders behaviours of value are the criticism, the complaint, the comparison, the confrontation and the ego-competition, that is the competition for showing what costs the person no for showing what cost what does the person. The strengthening of our culture exerts an effect milagroso carrying to the company to a circle of upper performance, of contribution of value for the customers and characterised by the proactividad, contribution, assessment, cooperation and healthy competition, for achieving an aim.
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