This news article was originally written in Spanish. It has been automatically translated for your convenience. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace a human translator. The original article in Spanish can be viewed at
Case IH lanza su nuevo centro de asistencia AFSThanks to the launching of the new Centre of assistance AFS, the customers of Agriculture of Precision (AFS) of
Marry IH will see, from now, like the investment that have realised in the agriculture of precision receives a level of additional assistance. It treats of a service 24 hours to the day, the 365 days of the year, able to offer assistance for everything, from monitors to technology of guides and from receptors to control of sections. An additional assistance has like purpose offer solutions to any hour of the day to help to the customers of Marry IH to take out the maximum provecho of a pioneering technology of the market and like this minimise the times of inactividad.
“The centre of assistance AFS will provide, in cooperation with the dealers Marry IH, the new level of assistance that the advanced technologies of today day do necessary”, affirms Uli Sommer, manager of marketing of AFS of Marry IH. “Now, when a customer call to the number of telephone of the centre of assistance AFS of his country, will be attended in his language and by a technical engineer AFS entirely specialised in achieving that the technologies of agriculture of precision work in combination with the equipment of Marry IH.”
The centre of assistance AFS will complement the quality of the services AFS offered by means of the dealers through technical engineers of upper learning endowed of a fast access to additional resources. These technical engineers are capacitados to treat problems especially complex and will be supported by a base centralised of data and knowledges, as well as by engineers of the product AFS of Marry IH, that to his time will provide assistance and additional knowledges.
As it explains Uli Sommer: “The capacity of the centre of assistance AFS to offer assistance in field, and to be totally coordinated with the service facilitated through the dealers, will provide an extensive team of experts that will be always to disposal of the customers of Marry IH. It treats of an able establishment to solve all the problems and that allows that the centre of assistance AFS and the technical personnel of the dealers do they same responsible of the problems through the resolution of the same. The data in real time on relative problems to products, the tendencies and the analyses are additional advantages.”
