Trade reports PROTECCIÓN LABORAL 87 | 2oTrimestre16 46 But certainly what really makes the difference with other companies in the sector is the range of proprietary products that are 100% Spanish production. The company from A Coruña considers as one of its capital milestones having developed “a wide range of products of own manufacture, carefully selected, and manufactured under the most demanding standards. To assert these standards in all products, Patacho orders the relevant tests to European certified laboratories, to be carried out in accordance with Community rules pertinent in each case. Thus, we obtain the certification of them, which enables us to marketing in any country of the European Economic Community and countries that corroborates CE marking standards according to the European Directive 89/686/EC”. Cutting-edge materials and manufacturing Fine business management with clearly defined objectives is complemented by rigorous use of quality materials and the implementation of automated manufacturing processes. Manuel M. Santamarina confirms that “definitely, are our purchases-procurement and processing-manufacturing policies as well as monitoring and control of processes, customer satisfaction and meeting the highest standards of quality, that have Facilities and store of Patacho headquarters in Teixeiro (A Coruña) allowed us to obtain and validate the quality system according to ISO 9001, which is certified by Aenor”. Patacho offers flexibility: having own manufacturing, the client can request different sizes and product combinations. Also with the possibility to customize many of them which contributes to reinforcing the corporate image of client companies. Online sale Patacho privileges universal values such as quality, flexibility and efficiency, words that fill content through the daily activity of the company in various channels. Thereby, from its website, Patacho offers easiness to make purchasing of items for working in a comfortable simple and fast action. Through a comprehensive catalog of over 800 products and a fast and efficient distribution system, Patacho provides its customers: -The download of pdf catalogs and monthly product offerings. -Downloading the price list and discount associated access in the private client area. -Updated stock check. - Quality Certifications. -Download of technical specifications and product individualized certificates. M. Manuel Santamarina emphasizes that Patacho is creating distribution networks in different European and Latin American countries to consolidate in the global market and strengthen its brand image “our philosophy is to be specialists and offer our customers a wide range of professional products. It includes five product lines: -Load restraint systems -Loads lifting slings -Personal Protection Equipment (PPE) -Gloves -Work’s ons The offer is part of a ‘liquid reality’ in which nothing is forever, because what is permanent is change. In this regard, the premise of Patacho is making its products evolve with the market. Therefore, constantly the marketing department is studying the selection of new premium items as well as those of proprietary production to add to its product catalog in the near future, in order to obtain approval from the market and maintain customers’ satisfaction.