Interview to David García, director of Operations and Fleet, and to Agustín Gómez-Pomp, financial director for the zone EMEA, in Hertz Power Services Spain
Since in September of 1918, Walter L. Jacobs Opened his first business for hire of trucks in Chicago, the name of Hertz always has been associated all over the world to the concept for hire, including with the step of the new years products and services to his catalogue. In fact, in Spain was one of the first multinationals that offered the service for hire of machinery of Construction and Public Works, business that has reconducido along the last years to an only and exclusive specialisation in the energetic sector and of air conditioning. We analyse with the responsible maxima of
Which balance do of the evolution gone on down Hertz Power Services from his creation in 2005?
The balance is positive given the circumstances. The crisis has hit in the sector of direct way, being the price of the service the element of fundamental decision by part of the customer. In our case have kept a service Premium to a price adjusted, based especially in improvements of efficiency of our operative processes and the true contribution of value of face to the customer that usually looks for reliability.
What has supposed for Uds. This specialisation in the energetic sector and of air conditioning, abandoning the segment of the machinery generalista?
The specialisation that have tackled supposed to give the big step to the fulfillment of our global strategy of diversification. In the times that run, once again, the key is in knowing and in being able to adapt to the needs of the market tied to the economic reality. Undertake the process of adaptation that drove us to our successful transformation supposed a very stimulating challenge with results certainly gratificantes.
If no bad memory, bought the company Quilovat in the year 2008 with the intention to improve the line of business of Power. They keep the commercial mark of Quilovat? It has integrated already entirely in Hertz?
Once that the process of integration is finalised, the inheritance of Quilovat remains in our DNA. In fact 75% of the total of the staff proceeds of Quilovat. With this were able to incorporate to the existent capacities in the division of power of Hertz excellent operative processes focused to the service.
Hertz Power Services Was cream with vocation to specialise in the sectors of the event, of the industry and of the plants of power. Which growth have experienced in each one of these three segments?
As it is predictable, all the segments have seen affected by the crisis of the sector. In our case, this year the segment that better has comported is the industrial segment, perhaps for being more stable that all the other.
It could signal us some notable event in which they have participated recently with his power generators?
This year have realizar the World-wide of Handball working in several points of installation at the same time. Another notable event in which our customer has gone back to deposit the confidence in us this year has been the Master 1.000 of Tennis that celebrates annually in Madrid.
And in industrial matter and in plants of power? What last services have given?
Are numerous the services of industrial cutting, including the plants that have realizar during the exercise, answering to needs of different nature and complexity.
I understand that the service that offers Hertz Power Services goes much more there of the rent of a group electrógeno that traditionally did in the world of the construction. What include in the integral service that accompanies to his equipment?
If we had to stand out the main characteristic of service that contribute them value to our customers would be the following:
- Reliability in the service, by the experience and high qualification of our human team.
- Quality of our fleet since Hertz Power Services collaborates with the best manufacturers of the industry being able to offer to our customers the best available technology of the market.
- Total legality in all our operations, especially in all the related with special taxles (Hydrocarbons and Electricity).
- Rapidity of answer, that guarantee when having of a wide range of own logistical resources and of operative protocols on call the 24 hours of the day.
- Skilled advice, looking for the most efficient solution and covering all the needs that the customer can pose, independently of his profile. From the simple rent of a generator until complex solutions where energizamos any type of installation.
In addition to temporary power, Hertz Power Services offers solutions of air conditioning. It could signal us in what consists this line of business?
Climatizamos Of temporary form any installation, from simple aerotermos or penguins until big enfriadoras usually employed in industrial processes. In a lot of cases these equipment require additional electrical power that is supplied by power generators, which does us be very efficient of face to the customer when can offer the two types of service of way combined.
In what next projects go to centre? How it presents the 2014 for Hertz Power Services?
The continuous improvement is part of the corporate culture of Hertz and in the case of Spain his practical application has allowed us improve in terms of efficiency many of our operative processes. Of face to the 2014 this will allow us follow offering to our customers the maximum quality of service to a competitive price, at the same time that will continue improving our offer of product with the end to satisfy the needs of our customers.
Hertz Power Services, new associated of Aseamac
Hertz Power Services (
Covers all the national territory through personalised solutions, with an extensive bagaje accumulated, offering answers to infinity of emblematic and big projects events.
This experience allows them offer to his customers “some services of absolute reliability where stands out the commitment with the quality and the operating capacity”, comment from the company.
“Have the backrest of the group multinational Hertz, with presence in 150 countries, being one of the companies for hire of equipment and vehicles bigger of the world”, add.
