Moviter Distributes in scoop the agricultural tractors of Shibaura and LS in Spain
31 October 2008
In the first two years in the Spanish market, the LS and the Japanese firm Shibaura tractors have taken "a great progression in market share" and Moviter hopes that, with the help of the dealers, continue to grow in the coming years.
"Our local dealers know well the market and the region in which they belong, extending the presence of these teams in every corner, from agriculture, professional or entertainment, to the maintenance of green spaces", says the company.
The heart of the after sales assistance is at dealers, with the support of Moviter. A team of technicians "qualified and experienced" provides assistance to clients in any technical issue about tractors. As he describes the company, the after-sales philosophy is to support the tractors during its useful life "in the highest standards of the industry", placing the concessionaire and customer as the center of its activities. Because the objective is to "maintain the equipment of the customer at the highest level of functioning".
The maintenance of products of the dealers Department has equipped mobile assistance vehicles and workshop facilities and is in daily contact with the technical department at Moviter. In addition, its technicians receive adequate training of each of the models of the brands, LS or Shibaura. If necessary, Moviter technicians can provide personal assistance both to the dealer because the customer field.
Parts and spare parts
Moviter has a network of parts distribution that ensures that the client obtains the piece you need as quickly as possible. If the dealer does not have a particular piece, you can ask and receive it within 24 hours. Moviter is connected to an online system that gives you access to shared information on stocks, as the number and type of parts available on the deposit of pieces of each of the brands.